Privacy Policy

This Privacy Policy explains how Spot Auto LLC (“Spot Auto,” “we,” “us”) collects, uses and protects your information when you use https://spotauto.com and our text messaging services.

Information we collect

• Contact details: your name, email address and mobile phone number.
• Vehicle details: VIN, year, make, model, trim, mileage, ZIP code, ownership and title status, condition, and any photos you provide.
• Usage information: basic technical data such as your browser type and pages visited, used to keep the site working and secure.

How we use your information

• To verify your identity when you sign in, including by sending one-time codes by text message or email.
• To prepare your vehicle offer and contact you about it, including follow-ups about your offer and inspection.
• To respond to your questions and provide customer support.
• To prevent fraud and keep our services secure.
• To comply with legal obligations.

Text messaging (SMS)

If you give us your mobile number, we use it to send verification codes and messages about your vehicle offer. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms for details.

We do not sell, rent or share your mobile phone number or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile information is shared only with service providers that help us deliver messages (such as our SMS provider), and only to provide the service you requested.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate our business (for example, hosting, messaging and vehicle history providers), when required by law, or as part of a business transfer such as a merger. These providers may use your information only to perform services for us.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your choices

• Reply STOP to any text to stop receiving text messages.
• Contact us to access, correct or delete your information, subject to legal requirements.

Children

Our services are not directed to children under 18, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

Spot Auto LLC
1066 Altamont Ave, Schenectady, NY 12303
info@spotauto.com
(855) 776-8288